Privacy Policy

Introduction

At Andiamo® Shoes, Sandals, Boots, Clogs, Heels, Flats, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully to understand our practices regarding your personal data. By visiting our website or making a purchase, you agree to the terms of this Privacy Policy. This policy may change from time to time so please check back periodically for updates.

What Information Do We Collect?

We collect both personal and non-personal information from you when you visit our website or make a purchase. Personal information refers to data that can be used to identify you as an individual, such as your name, email address, mailing address, phone number, and payment information. Non-personal information refers to data that cannot be tied back to you specifically, such as website usage data.

Personal Information

The personal information we may collect includes:

Contact information such as name, mailing address, email address, and phone number when you create an account, make a purchase, or contact customer service.
Payment information such as credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This information is processed securely through third-party payment processors.
Account information such as username, password, and order history when you create an account on our website.
Marketing preferences such as opt-in consents, communication preferences, and interests when you sign up for our mailing list.
Reviews and feedback such as product reviews, testimonials, suggestions, and other feedback that you choose to share with us.
Social media information such as your social media username and profile picture if you connect with or contact us through social media.
Other information that you voluntarily provide such as during customer service communications, survey responses, contest/sweepstakes entries, and participation in promotional activities.

Non-Personal Information

The non-personal information we may collect includes:

Website usage data such as pages visited, links clicked, files downloaded, duration of visit, device information, operating system, browser information, IP address, and website traffic patterns.
Location data such as approximate location inferred from your IP address.
Aggregated data such as anonymized statistics about website traffic, purchases, and other site trends.

How Do We Use the Information Collected?

We use your personal and non-personal information for the following purposes:

To fulfill your orders and provide customer service.
To process payments and prevent fraudulent transactions.
To respond to your requests, questions, comments, and concerns.
To send administrative communications such as order confirmations, shipping notices, and account notifications.
To send marketing and promotional communications related to our products and services. You can opt out of these communications at any time.
To analyze website usage, improve our products/services, and customize your shopping experience.
To provide you with targeted offers and ads on our website.
For internal research and reporting purposes.
To protect the security and integrity of our website.
As required by law or to comply with legal obligations.
For any other purpose disclosed to you at the time of data collection or with your consent.

How Do We Share the Information Collected?

We may share your personal and non-personal information with the following parties:

Service providers and business partners: With third parties that provide services on our behalf such as payment processors, shipping, fulfillment, analytics, marketing, and website hosting. These parties are only provided information required to perform their contracted services.
Subsidiaries and affiliates: With subsidiaries and affiliated companies for business purposes such as internal reporting.
Successors: If our business is sold or integrated with another business, your data may be shared with the new owners.
Legal process: To comply with the law, legal proceedings, or a court order.
Law enforcement: To detect and prevent fraud, security breaches, and other harmful activity.
Research: For aggregated, anonymized data research and analysis purposes.
With your consent: Any other data sharing will be done with your informed consent.

How Long Do We Retain Your Information?

We keep your personal and non-personal information only as long as necessary for business, accounting, and legal purposes. We may retain certain data even after you close your account for the following reasons:

To comply with legal obligations such as tax and accounting rules.
To detect and prevent fraud or harmful activity.
To resolve disputes, enforce agreements, and as required by the legal process.
To backup and ensure resilience of our systems.

After it is no longer necessary to retain your information, we securely delete or destroy it.

How Do We Secure Your Information?

We take all reasonable precautions to protect your data from unauthorized access, misuse, loss, or alteration. Security measures include:

SSL encryption of sensitive financial information during transactions.
Access controls for our databases with limited staff access.
Password policies requiring complex and frequently updated passwords.
Using reputable third-party services that also have strong security measures.
Regular security audits to identify and resolve potential vulnerabilities.
Data minimization to only collect the minimum amount of data needed.

While we follow industry best practices to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

Your Privacy Choices and Rights

We want to provide you with control over your personal data. You can exercise the following options at any time by contacting us:

Access your data: You may request access to the personal data we hold about you.
Change or correct your data: If your personal data is inaccurate or incomplete, you can request that we update or correct it.
Delete your data: You may ask us to delete your personal data from our systems.
Object to processing: You can object to certain types of processing such as direct marketing.
Restrict processing: You can request that we limit how we process your data if the processing is unlawful.
Portability of your data: You can ask us to provide a copy of your data in a structured, commonly used format.
Complaints: You may file a complaint with us or with the appropriate supervisory authority about how we process your data.

Cookies and Similar Technologies

Cookies are small text files placed on your device when you visit our website. We use the following types of cookies and similar technologies:

Essential cookies: These are required for basic site functions like login, cart, and product browsing. You may disable these by changing your browser settings, but the website may not work properly without them.
Analytics cookies: We use Google Analytics and other tools to collect aggregated data about website traffic and performance. You can opt out through their respective websites.
Advertising cookies: We use advertising cookies such as Google Ads to display relevant promotions to previous site visitors. You can opt out through Google.
Social media cookies: We integrate social media buttons and widgets to allow you to connect with those networks. They may collect information like your IP address.
Consent: Before placing certain non-essential cookies, we ask for your consent first through a cookie banner. Consent is voluntary and can be refused.

Links to Third-Party Websites

Our website contains links to affiliate and other third-party websites. When you click on these links, you may be redirected away from our site. This Privacy Policy does not apply to the privacy practices of those websites. We encourage you to read the privacy policies on all third-party sites you visit.

Children’s Privacy

Our website is meant for adult users. We do not knowingly collect any personal data from children under the age of 18 without parental consent. If you think your child has provided us information without your consent, please contact us.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our privacy practices, or the features on our website. We will post the updated policy on our website and change the “Last Updated” date. Any modifications will take effect once posted unless indicated otherwise.

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our website indicates your acceptance of the terms in this Privacy Policy. If you do not agree with any amendments or updates, you must discontinue using our website.

How to Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Andiamo® Shoes, Sandals, Boots, Clogs, Heels, Flats
123 Main St
Anytown, USA 12345

Email: [email protected]
Phone: (555) 555-1234

This Privacy Policy was last updated on March 1, 2023.